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His focus will be on broadening distribution and product innovation as we work to transform our company and the home services industry by appealing to a broader range of consumer needs. Chris has more than 24 years of experience transforming brands and elevating the customer experience for some of the top organizations in the country, including Expedia and Motorola. Prior to joining CCHS, Chris was the Vice President of Retail Products and Client Solutions at Asurion, where he managed the customer experience across 35 retailers – both online and in store – including leading brands like Walmart, Amazon and The Home Depot. Chris received his Bachelor of Arts Degree from Vanderbilt University and M. B. A. in Management from Kellogg Graduate School of Management, Northwestern University. America’s Preferred Home Warranty is dedicated to helping families lessen the burden of unexpected expenses by paying towards the repair or replacement of any covered appliance or home system that malfunctions under normal conditions of use. A home warranty can protect you in case of a major failure within your home; such as with kitchen appliances, plumbing, furnace, air conditioning, septic, roof, water heater, trash compactor, water well pump, attic and exhaust fans, electrical systems and more. Regular maintenance is essential for keeping a house functioning, but occasionally a malfunction can occur that requires repairs or replacement to restore the situation. Your America’s Preferred Home Warranty agreement will assist with the cost of large, unexpected repairs required when any covered systems fail due to normal wear and tear.

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Prior to joining CCHS, Upshaw served as President of Affinion Group and CEO of Global Engagement Solutions. During his tenure with Affinion group, Upshaw served in a variety of capacities with progressive responsibility, including five years as CEO of Affinion International where he lived and worked overseas. Upshaw’s other roles included CEO Global Financial Services, CEO, Affinion North America, and COO of Affinion Group. Upshaw holds a Master of Business Administration from Texas AandM University’s Mays Business School. Doug leads the Business to Business organization which serves the Financial Services, Insurance, Real Estate, Retail and Utility markets. His responsibilities include sales, marketing and client management in support of those businesses. In this capacity, Doug oversees strategic partnerships with some of the nation’s largest and most successful companies. In addition, Doug is the President of HMS National. He also serves as President of the National Home Service Contract Association, representing the home warranty industry and is a board member of the Real Estate Service Provider’s Council. Prior to joining CCHS, Doug was an executive at Accenture engaged in domestic and international projects in corporate strategy, global program management and key business account development. Doug holds a Master of Business Administration from Northwestern University’s Kellogg School of Management.

Posted by Anonymous at 3:19PM | (7 comments)

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Quote came back that it would cost me over $2000, for a new flue, ductwork, etc. I asked how he knew I needed a flue when he never went near the chimney. 4/30 AHS sent another company out. I never heard back from them. 5/16 I called, requested a full refund and then was told I could use my own company and that I would be refunded the $100 I had paid for their service call. 5/21I sent them invoices.

Posted by Anonymous at 3:19PM | (8 comments)